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Internet Help



“Donna has helped me solve problems with my laptop so many times.  She is my new best friend!  I am getting better at running the computer, but I still have a lot to learn.  I can't tell you how much it means to know FMCTC is there to help me.  Thanks so much, FMCTC, for all you do. " 
Judy,  FMCTC Internet Customer

FMCTC wants you to enjoy a safe online experience.  Following is helpful information for our Internet customers.
IMPORTANT REMINDERS to protect your computer
  • UPDATE your anti-virus software REGULARLY
  • UPDATE Microsoft Windows           Need instructions?  CLICK HERE>
  • DO NOT open e-mail attachments from an unknown or suspicious source
  • DO NOT open an e-mail attachment unless you know what it is
  • DO NOT open any e-mail attachments if the subject line is questionable

Email Information

Incoming Mail Server is a POP server.

Incoming Mail Server Name:

Outgoing Mail Server Name:

Account Name: name (it is the first part of your email address; example:

Password: (if not sure what password is, contact FMCTC at 744-3131)

Mobile Email Settings

Incoming Email Server:
Outgoing Email Server:
Server Type: POP Server


Incoming: 110
Outgoing: 2525

Email address: (example)

Username:  telephone  (username is the first part of your email address; example: so the username would be telephone)

Password: The password you use to login to your email account.  (If not sure what password is, contact FMCTC at 744-3131.)

Verify that both the "Outgoing server requires authentication" and "Use the same user name and password for sending email" settings are both checked.

Security Type SSL: None



FMCTC does not endorse or support any of the following software downloads. Downloads should be made at your own risk. FMCTC is not liable for any computer errors or malfunctions caused from downloading any of the software listed below.

Popular Software

Adobe Reader and Oracle Java are almost constantly asking to install new updates. What's with these two, and do you really have to accept all the updating?  Hackers can exploit Adobe's Reader (which opens PDF files) and Oracle's Java (a platform that runs various programs and Web apps) to wreak havoc on your computer. Some Reader and Java updates will improve the software's performance or stability, but most are made to plug security holes--so you should definitely install updates as they become available.

Adobe Acrobat 

Adobe Flash

Adobe Shockwave




Internet Browser Software

Microsoft Internet Explorer

Mozilla Firefox

Apple Safari

Google Chrome

Adware/Spyware Removal

Malwarebytes Anti-Malware

Free Virus Protection

AVG Anti-Virus


Microsoft Security Essentials


Anti-Virus Protection

McAfee Antivirus and Internet Security

Panda Security
Panda Antivirus and Internet Security

Norton Antivirus and Internet Security

Antivirus and Internet Security

Security Tools to help protect your computer

Use E-mail Filters
Many viruses are passed via e-mail.  To cut down on the amount of
unwanted and unknown e-mail that fills your inbox, use e-mail filters.

FMCTC Internet customers have a weapon against unwanted email
messages.  Barracuda, FMCTC’s spam filtering system, works 24/7 to
screen all incoming email destined to our customers’ email inboxes, and
checks it for SPAM email before it even gets to their inbox.  Customers are able to view quarantined ‘suspicious’ spam e-mail messages, and modify their settings---allowing more or less mail through to their mailbox.

Use Antivirus Software
Even the most e-mail savvy user can't stop every virus from entering their computer.  Anti-virus software, when it is kept up-to-date, can stop most viruses from causing damage to your computer and other computers.  Most anti-virus software can be downloaded from the Internet.

Anti-virus software scans your computer and your incoming email for viruses, and then deletes the viruses. Many new viruses are discovered everyday. To make sure your software offers the highest level of protection, you must update your anti-virus software regularly. Most commercial anti-virus software includes a feature which allows you to download updates automatically when you are on the Internet.

Use Firewalls
FMCTC Internet customers have a built-in firewall in the modem that is supplied by FMCTC.  A firewall helps to keep hackers and criminals out of your computer. 
A firewall will not stop malicious software from being installed on your computer.

Keep Windows Updated

Microsoft regularly issues patches or updates to solve security problems in their software.  The critical updates are the ones you should be concerned about.  If these are not applied, it leaves your computer vulnerable to hackers. CLICK HERE>


Problems connecting to the InternetTry this:

  1. Check to see if your phone line is plugged into your modem. If you have an external modem, check to make sure it’s turned on.
  2. Do you have call waiting on your phone line? This feature may be disconnecting you from your Internet access.
  3. If you have a second phone line designated for computer use and are having problems getting online, ensure this designated line is working properly by connecting an ordinary corded phone to it. Then try to make call your regular phone line and vice versa.
  4. Do you have a “hands free” telephone? How about an answering machine, fax machine, or Caller ID unit in the house? Any of these could be causing your connection problems.




Copyright© Farmers Mutual Cooperative Telephone Company
Harlan, Iowa  51537